We accept Visa, Mastercard, American Express and PayPal.
The delivery times and costs will be displayed in the shopping cart at the time of your order. The selected carrier transit times will be displayed prior to checkout and an estimated delivery date will appear for an order placed on that day. Please note our distribution center is open Monday to Friday from 8am to 6pm excluding national holidays. Any order placed outside of those business hours will be processed the following business day. Although we try to process every order the same day it may take an additional 24-48hrs to process your order during peak periods.
*We are not responsible for additional delays that may be caused by our carriers’ potential strikes or grievances that may interrupt their services. Actual delivery times and costs are subject to change
Shipping and Handling
Orders are processed once payment is received. All Canadian orders are shipped from our distribution center located in Montreal, Quebec. Orders shipped using the standard shipping option will typically arrive in four (4) to five (5) business days, Monday through Friday not including holidays. Please allow up to fourteen (14) days for shipments to remote locations. Expedited shipping options are not available for all locations.
Canada - Shipments are shipped via Canada Post and FedEx,
Shipments to International Addresses
At this time, we are unable to accept or ship international orders
The delivery times and costs will be displayed in the shopping cart at the time of your order.
However, please see below to give you an idea of our shipping charges.
The selected carrier transit times will be displayed prior to checkout and an estimated delivery date will appear for an
order placed on that day. Please note our distribution center is open Monday to Friday from 8am to 6pm EST excluding national holidays. Any order placed outside of those business hours will be processed the following business day. Although we try to process every order the same day, it may take an additional 24-48hrs to process your order during peak periods.
*We are not responsible for additional delays that may be caused by our carriers’ potential strikes
or grievances that may interrupt their services. Actual delivery times and costs are subject to change
You will receive an email confirmation once your order has shipped. Prior to checking out, you will see several estimated arrival dates, depending on the type of shipping you select. All orders are subject to verification and the order may be delayed or canceled if incorrect information is provided.
Orders are not shipped or delivered on weekends or holidays.
You can also visit the Order Status page to see updates and sign up for alerts. In order to view the Order Status page, please click the View Order link in your Order Confirmation.
Your credit card will be charged at the time your order is placed.
HOW DO I KNOW THAT MY ORDER HAS BEEN SHIPPED?
When your order has been shipped, we will send you another email with your tracking number and a link to where you can track it online.
Please note that the email sent is a DO NOT REPLY, therefore should you have any questions, please contact email@example.com
*Please look through your Junk mail as depending on your settings, the email may go directly there.
DO YOU SHIP TO PO BOXES OR APO/FPO ADDRESSES?
For security reasons, we do not currently ship to P.O. boxes or APO/FPO addresses.
Please also note that for all orders sent to the United States, a signature is required.
Searching for a store near you that sells our products is easy, just go to our Store Locator page.
Yes. Simply subscribe to our newsletter and you will be eligible to receive email updates on new products, sales, events and other special announcements. Click here to get started.
There are many ways in which you can care for your jeans to lengthen their lifespan. We always suggest reading the care label inside your Yoga jeans for style specific instructions. As a general rule, you can follow these steps when caring for your denim products: Machine cold wash, do not bleach, hang to dry, iron at low temperature, wash colors separately.
Should your YOGA JEANS have distressing (holes), please place your jeans inside out in your washer, and use a gentle cycle.
WHAT DO I DO IF MY JEANS ARE BLEEDING?
Indigo dye used in the denim often causes bleeding. It’s in the nature of the fabric to discolor. Unfortunately, this is inevitable, which is why we include a disclaimer on our jeans. Take precautions as darker denim may cause discolorations of light colored upholstered furniture and garments.
There are simple steps you can take that will help to keep your jeans from bleeding less.
- Wash your jeans inside out using cold water (make sure to wash the jeans by themselves).
- Add a cup of vinegar to your cold water rinse (only use white, household vinegar). The vinegar will help seal the dye within the fabric so that they won’t continue to bleed.
- You may want to put your jeans through several cold wash cycles before you wear them (remember to turn your jeans inside out each time).
- Do not put your jeans in the dryer (always let jeans hang to dry).
DO YOU OFFER LONG LENGTH AND EXTENDED SIZES IN YOUR JEANS?
Yes, we do have jeans available in both long lengths and in extended sizes. If you don't find your size or length online we encourage you to email us at firstname.lastname@example.org and our customer service team will assist you.
ARE THE PRODUCTS ON THE WEBSITE THE SAME AS IN THE STORES?
Yes. Although our website may have a greater selection than a store in your area, the products are the same. To find a store in your area, visit our Store Locator page.
WHAT SIZE DO I TAKE IN YOGA JEANS?
We have taken the time to fit all of our YOGA JEANS, therefore in our Style Descriptions, you will find specific details as to how each style fits.
We also have a Size Chart and a Size Finder to help you figure out what size you are.
Still not sure? Contact us at email@example.com or call us at 514-381-9111 Operating hours are from Monday to Friday 9AM to 5PM EST for personalized fit advice from our denim experts.
DOES YOGA JEANS HAVE A GUARANTEE?
We guarantee our merchandise to be free of manufacturing defects and will accept any defective item for refund or exchange within one year of purchase. (with proof of purchase)
PROBLEMS WITH AN ORDER
Please contact firstname.lastname@example.org or call us at 514-381-9111 (operating hours are from Monday to Friday 9AM to 5PM EST. We promise to always do our utmost to find you the pair you are looking for.